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New arrival will shake up the SUV market

Fri 8th May 2020

Like a studious pupil checking over its work, you can imagine Volkswagen dotting each I and crossing every T to ensure its bases are covered.

Perhaps that is how the new Volkswagen T-Cross got its name.

A late arrival to the baby SUV class, the new VW T-Cross shapes up as a rival to the likes of Hyundai's Venue, Mitsubishi's ASX, the Mazda CX-3 and Toyota C-HR.

Front-wheel-drive traction means the Volkswagen T-Cross is best suited to sealed roads.
Front-wheel-drive traction means the Volkswagen T-Cross is best suited to sealed roads.

While most manufacturers are well-established in the class, it was a glaring omission in the German brand's range.

Based on the Volkswagen Polo city car, the T-Cross shares its core structure and engine with the little hatchback. Priced from $29,990 drive-away in entry-level "Life" form, the T-Cross costs $5500 more than an equivalent Polo hatch.

Blocky styling suits the SUV theme, giving it a point of difference compared to conventional Volkswagens.

Volkswagen’s T-Cross Life (left) and Style (right).
Volkswagen’s T-Cross Life (left) and Style (right).

Standard kit includes 16-inch alloy wheels, a reversing camera, rear parking sensors and a basic safety suite with auto emergency braking and lane keeping assistance. An 8-inch central touchscreen has wireless phone charging and Apple CarPlay and Android Auto, but no sat nav or digital radio.

Those who want more can spend $32,990 drive-away for the higher-spec T-Cross "Style" which adds 17-inch alloys, LED headlights, smart keys, active cruise control, blind spot monitoring and dual-zone climate control. Life customers can add the extra safety kit for $1200, while both variants benefit from a tech pack featuring a digital dash, Beats stereo and upgraded infotainment system for $1900.

The Volkswagen T-Cross won’t be mistaken for a Polo hatch.
The Volkswagen T-Cross won’t be mistaken for a Polo hatch.

Metallic paint is $600 or $800 depending on your choice of tone, and Style customers can choose an R-Line bodykit with bigger wheels for $2500.

VW supports the car with a five-year, unlimited-kilometre warranty. A pre-paid five-year service plan costs $1800.

Both models are powered by the same 1.0-litre, three-cylinder engine found in the Polo. Turbocharged to make 85kW and 200Nm, the T-Cross has more low-down punch than most cars this size.

It also uses less fuel than most, returning a claimed figure of 5.4 litres of premium fuel for every 100 kilometres driven.

Turbocharged power is brisk and efficient.
Turbocharged power is brisk and efficient.

It's a modern driveline with effortless real-world punch compared to non-turbo alternatives which must rev hard to deliver. There's a grumpy rumble to the motor which drivers might find uncouth or charming, depending on their tastes.

The same goes for a snappy seven-speed dual-clutch transmission which keen drivers might appreciate more than the CVTs served up by Toyota, Honda or Nissan, even if it isn't quite as smooth at very low speeds.

The T-Cross’ road manners don’t match its best hatchbacks.
The T-Cross’ road manners don’t match its best hatchbacks.

Like many cars in this class, the T-Cross' lofty suspension isn't as plush as its low-riding cousin. It feels a touch busy on bumpy roads and can't match the compliance of a similarly-priced Golf. Those taller springs can make the car feel floaty at speed, though few customers will choose this car in search of driving nirvana.

The big surprise is a shift from soft-touch cabin plastics to hard materials on the dash and doors.

Hard plastics point to cost-saving inside the T-Cross.
Hard plastics point to cost-saving inside the T-Cross.

The class-leading quality found in most Volkswagen models isn't obvious here.

Instead, customers get a roomy cabin with space for full-sized adults in the back - something which can't be said of many competitors.

There are twin USB points in the rear, and the back seat slides fore and aft to prioritise leg room or cargo space as required. The boot varies between 385 and 455 litres, making it among the biggest in this class. A temporary spare wheel is better than an inflation kit.

Volkswagen was bold to reduce the standard of quality regular customers are used to, but folks new to the brand won't notice anything amiss.

VW has faced serious challenges in recent years, including its diesel emissions scandal and a push for electrification. Photo: European Pressphoto Agency
VW has faced serious challenges in recent years, including its diesel emissions scandal and a push for electrification. Photo: European Pressphoto Agency

Dated dash dials and a basic monochrome display feel old-hat compared to VW's best work (check out the new Golf arriving for similar money at the end of the year) though buyers who care about such things can upgrade to a classy digital readout unmatched in this class.

The T-Roc's teachers might report that it's a good rather than great effort turned in late by a distracted brand.

But it still represents one of the better students in a broadly under-performing class.

Customers can order the T-Cross online and take advantage of contactless delivery options.
Customers can order the T-Cross online and take advantage of contactless delivery options.

Volkswagen T-Cross

Price: From $29,990 drive-away

Engine: 1.0-litre 3-cylinder turbo, 85kW/200Nm

Warranty/Service: 5-year/unlimited km, $1800 for five years

Safety: 5 stars, 6 airbags, AEB, lane keeping assistance

Thirst: 5.4L/100km

Cargo: 455 litres

Spare: Temporary

Originally published as New arrival will shake up the SUV market